Service & Support
Reliable service from a team that actually picks up
Fast local response, practical remote support, and account management that knows your setup.
Our service process
- 1
Log it
Call your branch, submit the form, or start remote support.
- 2
Triaged locally
A local technician reviews and prioritises within the hour.
- 3
Fixed remotely or onsite
Quick fixes resolved remotely. Onsite typically within 4 business hours.
- 4
Followed up
Your account manager confirms it's sorted and looks for prevention.
Response target: 4 business hours, onsite same/next day across the region.
What we support
Printer servicing
Interactive displays
Onsite support
Account management
